HOW TO RETURN AN ITEM
We hope you love our products, but if for any reason you are unhappy with your purchase and would like to return and exchange the product, or receive a refund, please e-mail us on firstname.lastname@example.org and tell us your specific problem and we will contact you to arrange a replacement or refund.
Alternatively please leave a message on 01362 692647 and we will ring you back as soon as we can.
Please notify us within 14 days of receiving your order if you would like to return a product for exchange or refund.
CANCELING AN ORDER
You have the statutory right to cancel your order at any time prior to your order being processed. Please be aware that orders are usually processed on the same day they are received. Simply email email@example.com with your name, address and order reference number.
You also have the statutory right to withdraw from the order at any time after it has been dispatched, but no later than 7 working days after the day after you receive the product. Please email with your name, address and order reference number.